On-line Assessments and Covid Protocols for In-Office Services

WCPS is conducting Psychological Assessments using video conferencing.

Communication between referral sources, clients, registered psychologists and psychometrists (testers) is all being done on-line.

If the client has a computer (tablet, cellphone…) with a webcam and microphone, and access to the internet, WCPS can conduct the assessment. There is no need to purchase any software or create any accounts. The client may need to download a free app. Instructions on how to do this will be included in the email along with appointment times.

We will also be more than happy to set up a trial run with the client. This will allow them to ensure their computer has everything required. It will also give them a chance to get comfortable with the process prior to the appointments.

To start the process, whether you are a referral source or a private client, please complete the Referral form on our website (click here).

Our receptionist will contact you (usually by email) within 24 business hours to discuss your needs and organize appointment times with you.

As Phase 2 of B.C.’s restart plan begins, WCPS may now start to provide more services to our clients. Our philosophy at this time is “If any part of the assessment can be done remotely, we will do it remotely using telehealth and video platforms such as ‘Zoom’.

Psychovocational (Integrated Career assessment), psychoeducational (Learning Disability assessment) and neuropsychological assessments require some hands-on testing that needs to be done in-person. For these types of assessments, we will do the intake and feedback appointment, as well as the majority of the testing remotely, using some form of telehealth. But for the tests that need to be done in-person, we are seeing clients in our office with the following safety protocols in place:

1. Only clients with appointments may enter the office. No family or friends allowed. Only 1 client is permitted in the office at a time.

2. Every client and staff member must complete the screening questionnaire no more than 24 hours prior to entering the office.

3. Two staff members must always be in the office when a client is present.

4. Hand sanitizers are in every office.

5. Plexi-glass shields are on the desks where testing will take place.

6. A designated Personal Protection Equipment (PPE) area is set up in the corner of the reception room. This area has instructional posters on how to don, doff and discard PPEs mounted on the wall. Disposable bags/gloves and masks are there and available for everyone to use.